Products and Services
Residential and Commercial
Raben Glass warrants all installation related workmanship for as long as the customer owns the home / building where the glass was repaired or replaced. Metal and glass to be free from manufacturer defects.
Dual pane glass replacement units carry a limited warranty for a period of 10 years on a pro-rated basis. Warranty declines 10% each year (100% year one, 10% year ten). Units shall be free from defects in material and workmanship at all times. The dual pane integral seal is warrantied against failure resulting in material obstruction of vision through the unit due to the accumulation of dust or moisture on the internal glass surfaces. Any damage not related to defective workmanship or product is excluded from coverage under this warranty.
Raben Glass does not warranty any glass breakage from any other cause than faulty product or workmanship. Windows in high moisture environments may be excluded as well as any insulated unit failure caused by sprinklers or other un-natural source.
(Includes framed, semi-frameless, and framed shower glass and metal):
Raben Glass warranties all installation related workmanship for 2 years from date of installation. All manufacturer’s warranties apply to parts and/or materials. Framed, semi-frameless and framed shower / tub enclosures are not water tight and can potentially leak. Certain sweeps and channels can lessen the leaking probability.
This warranty does NOT cover defects in material or workmanship caused by the use of improper cleaning products or materials; or caused by accidents, owner negligence, alterations, misuse or abuse.
Reseals - Residential and Commercial
Resealing is not considered a permanent solution and is a service provided by Raben Glass as a temporary solution to a pre-existing problem. Raben Glass will warranty all reseal work for 1 year from date of original invoice. If a water test is required to determine leaks during the warranty period and the findings are nor related to the original reseal, an additional service call charge may be applied.
Raben Glass warranties all installation related workmanship for as long as the customer owns the vehicle. Any damage not related to defective workmanship or product is excluded from coverage under this warranty. All successful windshield repairs are warrantied from spreading for as long as you own the vehicle.
Results of repairs will vary due to many factors including but not limited to: age of damage, size of damage, point of impact, moisture or other substance inside the damage. If you are not satisfied with the results of any attempt to repair your windshield, the cost of the repair will be credited towards the purchase of a new windshield.
In order to exercise your rights under this warranty, please contact Raben Glass at (623) 466-5376. Your rights are not transferable and apply as long as you own the building, home, or vehicle on which the work was performed.