Choosing the right glass repair company is a lot like looking for other service providers. You may already know who to call for a plumbing emergency, yet you might not have someone in mind for handling a window or door installation.
Things to Check Out When You Need a Glass Repair Company
A quick search for glass companies in Mesa will bring up several options in the area, and it may be hard to know which one to pick.
Knowing what to look for in a glass repair and installation company gives you an edge for finding the right one to fit your needs.
Ask About the Big Three
A reputable window glass repair company is licensed, bonded and insured.
- The process for getting licensed includes submitting proof of training and experience along with passing exams.
- Being insured means that we have purchased insurance coverage to help minimize risks.
- Our ability to say that we are bonded means that we have purchased an additional type of insurance that helps to protect you if we are unable to fulfill part of the contract. Surety companies look into a repair contractor’s work and credit history before they issue bonds. Holding a surety bond means that someone has already vetted our company to make sure we do what we promise.
Find Out About Their Experience
Everyone has to start somewhere, and it is common to come out of a glass technician training program with a fairly high level of expertise.
We still believe that there is a lot to be learned from every project. Our company has over 40 years of experience in the glass industry. At this point, we rarely run into a situation that we’ve never seen before. If we do, then we’ve got the expertise to create a customized plan for glass installation that is long-lasting, beautiful and safe.
Look for a Wide Range of Services
Companies that perform commercial and residential repairs and installations typically have the most experience.
You’ll also find it convenient to have a relationship with a company that can handle anything that comes up. Today, you might just want to have a shower enclosure installed. Tomorrow, you might want to have someone put a storefront up on your commercial property.
From installing glass shelves to creating custom mirrors, the right company should be able to make all of your visions come to life.
Check Out Their Customer Service History
Figuring out if a company is reputable no longer requires you to take a risk. Instead, you can look for a company that is proud to put their reviews front and center.
Positive customer reviews are always the best, but you can also expect to occasionally spot a negative one. If you see a negative review, then check to see how the company handles it. Seeing they offer a 100% satisfaction guarantee that is backed by manufacturer and installation warranties is a great sign that they care about customer service.
You know you’ve found the right company when they hit all of the checkmarks for being trustworthy, experienced and helpful. We go the extra mile by providing personalized consultations that help you get to know us and choose the right materials for your project.
Whether you only need a single window repaired for now or have a major commercial project planned, we’ve got you covered every step of the way.